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Client Comment
Lehigh Valley Educators Credit Union of Allentown, PA wanted to tie its locations together while improving call center capabilities to better service 16,000 members. An IVR phone system was exactly what the credit union needed. “Because our members are also our shareholders, we don't waste money,” said the credit union’s Acting Manager, Rosemarie Krantz. www.lvecu.org
U.S. Employees O.C. Federal Credit Union wanted a solution that would provide superior performance and functionality, including a ConvergeIT VoIP solution to meet their business objectives. "It was an extremely smooth transition and our employees love that you can call anyone in an location just by dialing their extension," said Vice President of Information Services Johnny Huntsman. usecreditunion.org
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