An Integrated Communications solution
AltiGen Communications has teamed with ConvergeIT, a division of Fiserv, to offer a feature rich VoIP phone system from AltiGen completely integrated to Fiserv's core business processing systems. Using a Service Oriented Architecture Fiserv customers are now able to completely IP enable their telephone systems integrated with their core business systems.
AltiGen's award winning Business VoIP phone systems have been implemented in over 300 financial institutions across the country. The major benefits of the AltiGen VoIP phone system includes; enhanced member services capabilities, integrated business continuity and disaster recovery, reduced operating costs, unified branch offices, and improved efficiencies.
Discover how integrating core business processing systems with AltiGen's VoIP Phone System can create a quick return on investment and help your financial institution achieve superior service and efficiency.
AltiGen's VoIP phone system is powerful and easy to use business phone system offering all of the features your small business needs with the flexibility to easily add more advanced capabilities as your business grows. The AltiGen IP PBX includes:
IP Desktop Phones
Windows Soft Phones
Auto Attendant
Automated Teller (IVR)
Voicemail/Unified Messaging
Call Center
Call Recording
Collections (Outbound Dialer)
Call Reporting
Audio Conferencing
Operator Console
WindowsAdministration
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